Privacy Policy
- Introduction
This Privacy Policy describes how StarStudio (“StarStudio”, “we”, “our”, or “us”) collects, uses, shares, protects, and otherwise processes your personal information through our website www.starstudio.co.in (the “Platform”).
You may browse certain sections of the Platform without creating an account. However, some features, including user accounts, artist accounts, music publishing, and Premium Membership services, may require registration.
Our services are currently intended for users within India, and your personal information will primarily be stored and processed in India.
By visiting the Platform, creating an account, using our services, purchasing a Premium Membership, or interacting with our Platform, you agree to this Privacy Policy, our Terms & Conditions, and other applicable policies published on the Platform.
If you do not agree with this Privacy Policy, please do not use our Platform.
- Collection of Information
We collect personal information when you use our Platform, create an account, subscribe to Premium Membership, register as an Artist, contact our support team, or otherwise interact with our services.
Depending on the services you use, we may collect information such as:
- Full Name
- Username
- Email Address
- Mobile Number
- Profile Photo (optional)
- Date of Birth (where applicable)
- Country or Region
- Artist Name and Biography (for Artist Accounts)
- Music Metadata submitted by Artists
- Copyright Ownership Information (where applicable)
If you choose not to provide certain information, some features or services of the Platform may not be available to you.
When you purchase Premium Membership or any paid service, payments are securely processed by authorized payment gateway providers. StarStudio does not store your complete debit card number, credit card number, CVV, UPI PIN, internet banking passwords, or similar sensitive payment credentials.
Our web server may automatically collect limited technical information such as your browser type, operating system, IP address, access time, and basic server logs for security, fraud prevention, website maintenance, and performance improvement.
We may also collect information regarding your activity on the Platform, such as music listening history, playlists, favorites, searches, account preferences, and Premium Membership usage to improve your overall experience.
If third-party service providers or payment gateways collect your information directly, their respective privacy policies will apply.
- Use of Information
We use your information to:
- Create and manage your account
- Provide music streaming services
- Display artist profiles and published music
- Process Premium Membership purchases
- Verify account ownership
- Respond to customer support requests
- Improve website performance and user experience
- Personalize your experience on the Platform
- Detect, prevent, and investigate fraud, abuse, unauthorized access, or security incidents
- Enforce our Terms & Conditions and other Platform policies
- Communicate important service updates, security notifications, and account-related information
- Conduct internal analysis to improve our services
Where required by law, you may opt out of receiving promotional communications from us.
- Sharing of Information
StarStudio does not sell your personal information to third parties.
We may share your information only when necessary with:
- Payment gateway providers for processing payments
- Customer support service providers
- Technology partners supporting the operation and security of the Platform
- Government authorities or law enforcement agencies where required under applicable laws
We may also disclose information if reasonably necessary to:
- Comply with legal obligations
- Protect the rights and safety of StarStudio, our users, or the public
- Prevent fraud or misuse of the Platform
- Enforce our Terms & Conditions or other Platform policies
- Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website performance, remember your preferences, analyze traffic, and enhance user experience. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Platform.
We may also use third-party analytics tools to understand how users interact with our Platform.
- Security Precautions
We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
Our Platform uses secure communication protocols where applicable, and access to personal information is restricted to authorized personnel.
While we strive to maintain high security standards, no method of data transmission or electronic storage is completely secure. Users are responsible for maintaining the confidentiality of their account credentials and passwords.
- Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account-related data is generally retained for as long as your account remains active. After account deletion or inactivity, we may retain certain information for a reasonable period (typically up to 3 years) for legal, security, and compliance purposes.
Anonymous or aggregated information may be retained for analytical and statistical purposes.
- Children’s Privacy
Our Platform is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take steps to delete such information promptly.
- Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Update or correct inaccurate information
- Request deletion of your account and personal data
- Withdraw consent where applicable
- Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the details provided below.
- Consent
By using the Platform, creating an account, or providing your information, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.
You may withdraw your consent by contacting us. However, withdrawal of consent may affect your ability to continue using certain services provided by StarStudio.
- Changes to this Privacy Policy
StarStudio may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page together with the revised Last Updated date.
Continued use of the Platform after such updates constitutes your acceptance of the revised Privacy Policy.
- Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Etah, Uttar Pradesh, India.
- Contact Us & Grievance Officer
If you have any questions regarding this Privacy Policy or the processing of your personal information, or if you wish to exercise your rights, please contact us:
StarStudio
Shikohabad Road
Etah-207001
Uttar Pradesh, India
Email: support@starstudio.co.in
Phone: +91-9520316159
Grievance Officer:
Name: Mohit Bhatt Email: mbhatt@starstudio.co.in
Phone: +91-9520316159
We aim to respond to all genuine queries within 24–48 business hours.
